Happy New Year!
As I reflect on 2020 (both the year and our company), I am extremely proud of many of our accomplishments - and still troubled by the impact of COVID-19 on our team and community.
It was quite a year! There were terrible, horrible, no good, very bad days and moments of joy and silver linings. We were exhausted and exhilarated! I hope that 2020 On-site was able to be there for you when you needed us. We stand ready to support you in 2021.
More than ever, I am grateful for all of your support. Our team worked tirelessly to adapt to the changing circumstances and innovate to serve new needs and communities. In 2020, we:
And the biggest transformation last year was the launch of our new direct-to-patient service to support pharmaceutical and biotech customers. In 2020 we:
I also want to take a moment to acknowledge the significant challenges we faced as a company this year. The complete shut-down in March and overall shift to work from home throughout the year led to significant drop in demand for our on-site services in 2020. We had to close our Atlanta and Chicago offices as well as scale-back operations in Boston. We continue to see the underlying need and engagement of our corporate clients. We know many are anxious to resume our on-site services and we are ready to serve when employees get back to the office. We are grateful to have been able to bring many furloughed employees back to work, and we are working tirelessly to get back to full-strength in 2021.
Thank you for all your support! At 2020 On-site, we are here to safely serve your vision care needs so that you can see clearly in the year ahead.