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Patient Retention in Clinical Trials and Recruitment Support

Accelerate clinical trials with expert patient recruitment strategies delivering faster enrollment, lower dropout rates, and better outcomes.

20/20 Onsite mobile eye care clinic parked in a rural landscape, supporting patient retention and recruitment in clinical trials

Patient Recruitment, Enrollment, and Retention Solutions

With dropout rates averaging 30%, delays caused by recruitment and retention challenges in patient retention in clinical trials can cost sponsors $600,000 to $8 million daily in lost future sales. Additionally, 70% of patients live more than an hour away from a study site, creating barriers to trial participation, limiting patient engagement, and increasing overall dropout rates.

20/20 Onsite has been shown to reduce patient travel by 80% and reduce patient dropout rates by 70% compared to the industry standard. Our industry-leading, patient-centric, point-of-need approach maintains budgets and timelines while fast-tracking trials. 

 

91%
Patient Retention Rate vs Industry Average of 70%
98%
Data Accuracy Submission
100%
Screening Timelines Met

Patient Recruitment and Retention

The level of care that 20/20 Onsite provides to patients is outstanding in every way. The staff is professional, kind, and compassionate, and they are well-trained to handle any challenge that comes their way. I believe that mobile care is the cutting-edge of optometry, and I am honored to be a part of it. Dr. Keswani, OD
We recognize the incredible commitment patients make when they enroll in our trials and our goal is to match that commitment and support them in any way possible. By using a creative patient-focused approach to testing via 20/20 Onsite’s mobile vision testing program, we ‘take the test to the patient’ to support their needs during this extremely difficult time. Sue Washer, CEO, AGTC
While working with 20/20 Onsite for previous and current studies, we have been able to provide ophthalmological services that were previously not feasible for our clinical units. Doing so has been very successful in providing safety and ophthalmological oversight of study participants – as required by good clinical practices and the sponsor protocol. Dr. David Wyatt, Vice-President and Global Medical Lead, Syneos Health
It has been a pleasure to work with 20/20 Onsite. Your professionalism, attention to detail, and willingness to pivot or adjust to our sometimes fluid clinical trial protocol schedules has been such a blessing. We have certainly appreciated the opportunity to work with you; and anticipate future endeavors. Jerry Punch, MD. Co-Primary Investigator, Alliance for Multispecialty Research (AMR)

A Proven Approach to Patient-Centric Trial Success

At 20/20 Onsite, we bring ophthalmic assessments directly to patients, reducing the average travel distance by over 80%. This point-of-need approach enhances participant engagement, improves retention across diverse patient populations, reduces patient burden, and ensures clinical research trials stay on track through stronger, real-world retention strategies and more accessible outreach to potential participants.

  • Enhanced Retention Rates: Proprietary data from 20/20 Onsite-supported trials indicate dropout rates of approximately 9%, compared to the industry standard of 30%.*
  • Streamlined Assessments: Point-of-need services ensure high-quality data collection and support consistent study visits and trial management, maintaining data integrity without delays for clinical research teams.
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Our patient-centric approach can improve patient retention.
See what that means for your budget:

Proven Results in Clinical Trials

  • Dropout rates of 9% in trials where we provided point-of-need services.*

  • 98% data submission accuracy ensures high-quality trial outcomes.

  • 100% screening timelines met across all operations.

Explore how we’ve helped sponsors like you achieve success:

Read Case Studies

*Data is based on completed clinical trials for which we have verified access and proprietary information.

Streamlined Process Designed for Trial Success

20/20 Onsite Clinical Trial Recruitment and Retention Tailored Strategies

1. Tailored Strategies to Fit Trial Needs

20/20 Onsite handles all logistics for our point-of-need clinics, including travel to study sites, setup, teardown, and data submission. We also provide real-time support during assessments, helping site staff, research coordinators, and other stakeholders involved in research studies. This streamlined approach improves clinical trial participation, supports smoother site visits, and strengthens overall participant retention.

20/20 Onsite Clinical Trial Recruitment and Retention Onsite Pods

2. Mobile Vision Clinics and On-site Pods for Seamless Patient Assessments

Our Mobile Vision Clinics travel directly to patients, reducing average travel from 67 miles to 12 and improving overall healthcare access. On-site pods provide a stationary alternative, offering flexible, high-quality assessments that support research participation and accommodate evolving study design needs.

20/20 Onsite Clinical Trial Recruitment and Retention Reliable Data

3. Expert Staff and State-of-the-art Equipment Ensure Reliable Data

Our certified professionals ensure high-quality assessments that integrate seamlessly with your current protocols and study design to manage ophthalmic needs. This supports reliable data collection, consistent results across research studies, and smoother collaboration with site staff, providers, and research teams.

20/20 Onsite Clinical Trial Recruitment and Retention Support

4. End-to-End Operational Support

We handle logistics, scheduling, and documentation, so you can focus on research. Our team works closely with site staff, research coordinators, and other stakeholders to address challenges, maintain smooth site visits, and ensure trials stay on track and on budget, supporting stronger participant recruitment, retention, and overall research participation.

20/20 Onsite Clinical Trial Recruitment and Retention Data

5. High-Quality Data Collection and Reporting

With 98% data accuracy and 100% screening timelines met, we deliver reliable results that meet regulatory standards and accelerate trial progression.

20/20 Onsite Clinical Trial Recruitment and Retention Why it works

Why It Works

20/20 Onsite combines convenience, expertise, and technology to improve recruitment, retention, and data accuracy—driving successful, patient-centric trials.

From reducing patient travel distances to less than 12 miles (on average) to achieving dropout rates as low as 9%, our methodology delivers measurable results that accelerate trial timelines and potentially reduce costs.


Clinical Case Studies

20/20 Onsite Clinical Trial Recruitment and Retention Tailored Strategies

Streamlining a Clinical Study for Syneos Health

20/20 Onsite Clinical Trial Recruitment and Retention Tailored Strategies

Enhancing Phase 1 Clinical Trials with Point-of-Need Safety Assessments

20/20 Onsite Clinical Trial Recruitment and Retention Tailored Strategies

Optimizing Non-Ophthalmic Phase 3 Trials with Point-of-Need Eye Assessments

20/20 Onsite Point-of-need clinical trial ophthalmic assessments and solutions - Clients Vertex
20/20 Onsite Point-of-need clinical trial ophthalmic assessments and solutions - Clients Biogen
20/20 Onsite Point-of-need clinical trial ophthalmic assessments and solutions - Clients Syneos
20/20 Onsite Point-of-need clinical trial ophthalmic assessments and solutions - Clients Pega
20/20 Onsite Point-of-need clinical trial ophthalmic assessments and solutions - Clients AGTC
20/20 Onsite Point-of-need clinical trial ophthalmic assessments and solutions - Clients Blue Bird Bio
20/20 Onsite Point-of-need clinical trial ophthalmic assessments and solutions - Clients Boston Public Schools
20/20 Onsite Point-of-need clinical trial ophthalmic assessments and solutions - Clients City of Boston

FAQs: 20/20 Onsite's Ophthalmic Clinical Trial Solutions

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20/20 Onsite Ophthalmic assessments and eye-related clinical trial solutions - MVC

Mobile Vision Clinic

20/20 Onsite Ophthalmic assessments and eye-related clinical trial solutions - MVS

Mobile Vision Suite

20/20 Onsite Ophthalmic assessments and eye-related clinical trial solutions - MVP

Mobile Vision Pod